Nero Burning ROM 28.5.1.1

I bought Nero 2017. It promised 4K. It did not work. O got a refund. I figured they fixed the problem. I bought Nero 2018. Same problem.

I would not burn a regular DVD. I tried in Blu-ray. It worked but the disc would not play in my Blu-rays player. WFT.

I haven't tried the newest version yet -- and I probably never will.

I have been a full retail registered Nero user for many years, but in the last two years I have found that Nero totally fails to provide any customer service or tech support for their products.

All you will ever get by contacting either customer support or tech support is just the typical automated email saying they have received your request and will reply soon -- but don't hold your breath because that promised reply is never going to come.

I love some parts of the Nero suite - at least when they work - but the total refusal to provide any support makes it a bad investment.

Received boxed version of Nero 9 for Christmas 2008. 2nd install was barely operational. Nero 9 is greedy with filename extensions and claimed associations for filetypes that actually belonged to several other applications or that should be un-associated. The video capture worked on the 3rd try. The program was slow to load and didn't load project files from other programs (my pet peeve). Installation took ~2 hours to complete, and uninstalling did not leave my system in the state it was before the install. Please stay away from this software - it is horrible and Nero never got back to me other than to say to re-install (like I have time for that). Gear: Gateway MX6436 upgraded with 7200RPM HD and 2GB RAM running XPH.

Well I have this program and to me it is not all it is cracked up to be. Have to go though to much crap just to make a simple burn. They get something that should be simple and make it hard. They also have to much crap you really do not need as well.

Uninstalling all Nero installations impossible when down loading Nero 8 the uninstalled components returned, and I have down loaded upgrades for Nero 8 that is only a trial version complicating another drive and conflicting what I have paid $$88.00 to purchase. Communications with support is absolutely impossible. Is there a better company to use????????????????? and how can I get a refund on this mess?

dear charles about your advrcnt2 problem im sad to tel you, you are going to have to reinstall program infiltrates all other media players

Had errors [when transcoding avis] in NeroVision Express 3.1.0.0 after updating Nero Rom to 6.6.0.12. Nero Rom ver.6.6.0.8 works fine with current version of NeroVision. If you use NeroVision, I recommend waiting for new version of NeroVision or waiting for Nero to address Rom errors in next version.