Cucusoft Video Converter Ultimate 8.18

Initially, when it worked, I was satisfied. However, several weeks ago it stopped working.

I tried uninstalling and reinstalling; when I launch the installer, it says an instance of the program is already running.

I've emailed Cucusoft's tech support seven or eight times over the past month, and always get a scripted answer, which tells me to do what I've already done. Sent them screenshots, etc - never get past the 1st tier support. Save yourself a lot of grief; get *advertising* Ultimate Video Converter.

It's faster, has as many conversion options, and their support staff appear to respond to questions (I've emailed two so far and have received usable answers within an hour).

A joke, it seemed like the fastest convertor on the market at a reasonable price. A few weeks after purchse when i tries to start converting a lot of avi to dvd's the whole program crashed and would not open, i was getting the error message. avi to mpeg main has stopped working.
This error is apparently a 'BUG' of cucusoft avi to dvd pro.
I downloaded loads of codecs to try and fix the problem, it partially worked as cucusoft would open again however the finished dvd's played with errors.
Beware of cucusoft , they have no telephone number (check it out before you buy , you on't be able to contactthem !) they do not reply to emails, obviously because they know there software is junk so they have no reply to your questions, but they don't care , there making money right? There offering the fstest convertors on the market! Convert and burn a stansar 700 mbavi to dvd within 30 mins ..... with no catch? Yeah right! Bull.nutse if you ask me. There programs simply do not work!
They crash and give you fatal error messages.
I've allredy downloaded over 20 codec packages to try and get my avi to dvd to start working but to no avail.
Stay away from cucusoft, it will cost you more time and bother in the long run, get DVD FLICK which is FREEWARE and in terms of quality it Is miles better than cucusoft.
I converted and burnt a standard 700 mb avi to dvd on medium quality setting (which far exceeds high quality settings on cucusoft) in under an hour. If i was on low quality the whole process would tke me about 45 mins, which is about the right time (depending on your comp processing speeds).
Take m advice get DVD FLICK, it's free, asy to use, amazing quality, fast and you can also put menus into your videos!

I purchased the iPod version. What a waste of money and hard drive space! I don't see anything but an error message "Rebuild Graph Failed!" no matter what DVD is in the player.

No response from tech. support, naturally. I hope the word gets out soon and saves other people the waste of time and money and frustration of paying for pure suckage.

I purchased CUCUSOFT DVD to Zune converter after using the free trial. The software simply does not work in batch mode. I don't know whether this is unique to Visa or not but I've sent mail in to customer support three times with no response.